What Makes a Fraudster Tick?

FROM THE RESOURCE GUIDE

John Gill, J.D., CFE
ACFE VP of Education

It is an unfortunate truth that fraud exists in every country and in every industry. One of the most challenging parts of this continuing fight is understanding what goes on in the mind of someone who commits fraud. What causes one person facing financial hardships to steal from his employer while another finds a more honest way to pay his bills? And what goes through the mind of individuals as they are making that choice — that first decision — to become a fraudster? How do they continue to justify their actions to themselves as they carry out their schemes?

As an anti-fraud professional, it’s important to look for the answers to those questions. You cannot effectively deter fraud unless you have a full and complete grasp of the different motivations and tipping points that might affect a fraudster. I have found that interviewing fraudsters is one of the best tools to truly enter their minds. Each story is interesting in its own right, but when combined, you begin to see the common thought patterns displayed by these perpetrators before, during and after the crime. It is also important to examine different theories offered by experts — both past and present about what causes some people to turn to fraud. 

One thing that has always stood out to me while trying to understand fraudsters is that the Fraud Triangle is alive and well. Every so often, someone argues that the triangle is no longer relevant or needs to be revised. But based on the interviews the ACFE has conducted over just the last four or five years,it is just as relevant now as it was back in Dr. Donald Cressey’s day. His basic theory still holds up: fraud is likely to occur if the subject has some kind of unshareable financial pressure, a perceived opportunity to relieve that pressure, and the ability to rationalize his or her conduct so that there is a lessening of guilt or a feeling of justification.

I am excited to announce that the ACFE has developed a new 1-day class, Understanding the Mindset of a Fraudster. We will also be offering a 4-hour version of the class as a Pre-Conference session at this year’s 27th Annual ACFE Global Fraud Conference. The seminar will examine fraudsters’ behaviors and motivations, as well as the pressures, opportunities and rationalizations for their frauds. Through discussions about human behavior, video interviews with convicted fraudsters and interactive problem-solving, you will gain a deeper understanding of mindsets and personality traits common to many fraudsters.

A good fisherman understands how a fish reacts to different types of lures and water conditions. A good fraud examiner understands how individuals react to different interview techniques and workplace controls. Understanding more about the mindset of a fraudster will better prepare you to catch those people who travel outside the lines to enrich themselves at someone else’s expense. 

Read John's full article and find more training resources in the ACFE's latest Resource Guide.

Insight Into The Mind of a Fraudster

LIVE FROM THE 2015 ACFE ASIA-PACIFIC FRAUD CONFERENCE

By Emily Primeaux
Assistant Editor, Fraud Magazine

“You can follow all the rules and still commit fraud and that’s what I did at Enron,” said Andrew Fastow, former Enron CFO and convicted fraudster*, at the 2015 ACFE Asia-Pacific Fraud Conference. “I followed the rules — but undermined the principle of the rule by finding the loophole.”

Fastow told a packed room of attendees that he became the master at gaming the system, explaining that his title at Enron should have been “chief loophole officer.” By creating structured financing transactions that kept debts off-the-balance sheets, Fastow made the company appear healthier than it actually was.

Holding up his trophy for CFO of the Year in 2000 and then subsequently showing his prison ID, Fastow said, “I got this trophy and this prison ID for doing the same deals.” He explained that a CFO can fundamentally change how a company looks, but that doesn’t change the economic standings of the company, which is incredibly misleading.

But his message went beyond the Enron scandal. Fastow explained that what he did is still being done today, and in a bigger way. Referring to it as the “grey area” of accounting, he stated that “there are over $1 trillion off-the-balance-sheet operating leases in the U.S.” — and banks are some of the largest culprits. While these entities might be following the rules, are they considering the ethical implications of each deal? 

“If your role today as fraud examiners is to make sure companies are following the rules, you’re not detecting fraud,” said Fastow. “It’s not just the rules, it’s the principles too. I focused just on the rules and that was my mistake.”

Ultimately, Fastow’s mistake caused irrepreparable damage at Enron. “What I did was wrong and it was illegal and for that I’m very sorry, very remorseful. I wish I could undo it,” he said. “But I’m trying to explain how someone who didn’t necessarily set out to commit fraud or do harm could come to do that and on such a grand scale.”

Other Speakers Cover Money Laundering, the FIFA Scandal and More

While Fastow’s presentation allowed attendees to look into the mind of a fraudster, other featured keynoters and breakout sessions provided tools and techniques to help anti-fraud professionals enhance their fraud-fighting skills.

Jonathan Davison, Chief Executive Officer of Forensic Interview Solutions, kicked the conference off in his Pre-Conference session, Managing Internal Investigations. He asked attendees to look at their investigation as a product and took them through the stages of an internal investigation, from planning, to evidence collection and analysis, and finally to effective report writing.

On day two, James D. Ratley, CFE, President and CEO of the ACFE, opened the main conference by welcoming attendees and speaking about the state of the ACFE and the anti-fraud profession. Ratley encouraged attendees to embrace technology and data analytics. “When the ACFE was founded in 1988, the life of the Certified Fraud Examiner was not as complicated as it is today,” said Ratley. “The computer was still in limited use, and we were just beginning to hear a new term: ‘the Internet’. There was also a new device sitting on people’s desk called the fax machine. Little did we know how technology was about to change our profession.” In order to embrace the changes of the future, he stressed the importance of continuing education and to always remember that knowledge is power.

In one of the first breakout sessions of the day, Jarrod Baker, ACA, Senior Managing Director at FTI Consulting, discussed the recent arrests of numerous FIFA officials for racketeering, fraud and money laundering, and the subsequent resignation of FIFA president Sepp Blatter. Baker then covered lessons anti-fraud professionals could take from the FIFA scandal, including:

  • A company cannot use the pretense of charitable contributions as a way to funnel bribes
  • Bribery laws can be breached even if the purpose of the payment is not achieved
  • You can be subject to international laws based on your conduct, and there is increasing cooperation between international authorities

During lunch, Gunawan Husin, MBCI, CBCP, CAMS, Principal Consultant at Continuum Asia PTE Ltd, spoke to attendees about fraud as a predicate act to money laundering and terrorist financing. “I’m going to mainly be talking about money laundering today, but I don’t want to downplay fraud prevention,” said Husin. “Fraud is key. You need to look at the bigger picture.”

Husin then showed a video that highlighted how money changes hands from institutions to criminals and back again and asked attendees, “Are we doing the right thing as a sector? Are we doing what we are supposed to do to safeguard our institution and community?” He asked people to raise their hands if they’d like to do business with criminals. Not a single hand shot up. “No one wants to do business with criminals? Well what do the statistics say?” he continued. “We’re still doing business with bad guys. They’re still abusing your systems.”

A spirited panel discussion moderated by Roger Darvall-Stevens, CFE, Partner, National Head of Forensic Services, RSM, closed out the final day of the conference. Panelists included Tony Prior, CFE, CAMS, Director, Ernst & Young LLP; Rachael Mah, CA, CPA, PMIIA, Managing Director, AusAsia Training Institute Pty Ltd; and Simon Goddard, CFE, Managing Director, Global Insight Ltd. These international anti-fraud professionals discussed best practices to use when a fraud extends beyond a country’s borders and how to keep on the right side of the law while conducting fraud investigations.

"A pragmatic approach to cross-border or international interactions is necessary as there are many pitfalls of which to be aware to make your fraud examination a success," said Darvall-Stevens. "Understanding the local culture and laws is also essential to ensure that you as fraud examiners don't inadvertently contravene laws or disrespect cultural nuances which is likely to inhibit fact-gathering investigations and anti-fraud work."

As we wrap up another successful ACFE Asia-Pacific Fraud Conference, we look forward to putting on more regional conferences across the globe in 2016: the Middle East Fraud Conference in Dubai (February 14-15), the European Fraud Conference in Brussels (March 20-22) and the Canadian Fraud Conference in Montreal (September 11-14). We hope to see you at one of these events! (Learn more at ACFE.com/Conferences.) 

*The ACFE does not compensate convicted fraudsters.

What Makes a Fraudster Tick?

GUEST BLOGGER

Andi McNeal, CFE, CPA
ACFE Research Director

Ever wonder what makes some people commit fraud while others would never conceive of crossing that ethical line? What causes one person facing financial hardships to steal from his employer and another to find a more honest way to pay his bills? And what goes through the mind of individuals as they’re making that choice—that first decision—to become a fraudster? How do they continue to justify their actions to themselves as they carry out their schemes?

These are all questions we’ve been asked countless times over the years and, frankly, they are questions we’ve often asked ourselves. To many people, especially to those of us who spend our lives fighting fraud, the concept of “what makes a fraudster tick?” is fascinating. So we recently set about compiling and comparing fraudsters’ stories, looking for common threads and clues. The results are examined in the workbook and video for our new self-study course, Inside the Fraudster’s Mind.

As part of our research for this project, we combed through the volumes of video footage we’ve acquired of convicted fraudsters telling their stories in their own words. Each story is interesting in its own right, but when combined, they revealed several common thought patterns displayed by these perpetrators before and while they committed their crimes. We also delved into different theories offered by experts—both past and present—about what causes some people to resort to a life of crime. And we explored some of their common motivations and rationalizations, as well as some of the statistical trends in who is known to commit fraud. The resulting compilation provides a captivating psychological study of fraud perpetrators and a valuable source of knowledge for anti-fraud professionals.

One word of caution that merits mentioning, though, is that the common characteristics we found among fraudsters are also found in many people who do not choose a path of crime. Understanding and watching for the psychological signs of fraudsters can be immensely valuable in investigating a suspected perpetrator or even in identifying potential warning signs that merit further examination. But while observing for such behavioral and lifestyle red flags, we must always make sure that we don’t accuse anyone of criminal activity based solely on such circumstantial observations. Even with this mindful warning, however, we hope that our findings are helpful in understanding fraudsters’ common traits and useful in preventing and detecting their fraudulent activities.

Read more about Inside the Fraudster's Mind.