Strategic Thinking, Alignment and Partnership Keys to Fighting Student Financial Aid Fraud

PARTNER PROFILE

Apollo Education Group, Inc.
ACFE Corporate Alliance Member

A major milestone for many adults of all ages is the decision to attain higher education. A college degree can be an important piece of the puzzle for those pursuing careers in any field, and federal financial aid helps many students achieve their goals.

However, federal student aid (FSA) fraud lurks in the background, threatening to steal deserving students’ futures. FSA programs can be abused in various ways. For example, individuals might apply under false pretenses or fabricate documents in order to be awarded funds or amounts they are unqualified to receive. Or students may squander their financial aid on luxury items unrelated to learning. Organized FSA fraud schemes also plague the industry — ringleaders steal identities or recruit straw students in order to gain unlawful access to FSA funds. However, organizations like the Apollo Education Group are taking concrete steps to thwart this type of fraud and abuse.

“We are susceptible to all of the same types of fraud any organization of our size and global footprint would be,” says Jim Berg, Vice President and Chief Ethics and Compliance Officer at Apollo Education Group. “We also see frauds more specific to our industry, such as federal student aid programs, or ‘financial aid.’ Our brand recognition makes us a very popular target for fraudsters. Fortunately, we have developed an industry leading program to combat such organized, external attacks.”

It’s with this forward-thinking approach to combating fraud that Apollo Education Group decided to join forces with the ACFE’s Corporate Alliance Program. One of the world’s largest private education providers, Apollo Education Group offers innovative and distinctive educational programs and services, online and on campus, at all levels. Apollo’s subsidiaries include University of Phoenix, College for Financial Planning, Western International University and several learning institutions outside the U.S.

“We have been strongly linked to the ACFE for many, many years now and count a multitude CFEs within our employee ranks,” continues Agins. “We know fraud is going to happen and we understand that we must be prepared if we are going to combat it successfully. Apollo Education Group’s commitment to ethics and integrity is unwavering and we have put a great deal of time, effort and strategic thinking into creating a best-in-class ethics and compliance program. We see joining the Corporate Alliance as consistent with this overall effort.”

According to Agins, Apollo Education Group regularly trains and shares best practices with other colleges and universities, because when fraud happens in this area, it truly hurts “us all.” Colleges, universities, students, prospective students, parents and taxpayers all feel the effects of FSA fraud. “This federal program was designed and developed to help people realize their educational dreams and goals,” says Agins. “So, when it’s attacked and funds are siphoned off to line the pockets of fraudsters, this takes away from the resources of legitimate students, institutions and the taxpayer.”

However, Apollo Education Group is committed to putting these fraudsters out of business. “Even with the valiant efforts of the ACFE and others, the future for the fraudster will only gain strength if we’re fractured, unaligned and don’t take these matters seriously,” continues Agins. “Fraudsters are learning to leverage new and existing technologies, and are sharing plans with one another. And so we must invest in our anti-fraud programs.”

Strong leadership and the desire to thwart these fraudsters is an important goal of Apollo Education Group. “We are proud of our leadership role in this area and of the many institutions that have come together to fight this common enemy,” finishes Berg. “Therefore, the decision to join the Corporate Alliance was truly an obvious choice for us.”

Read the full partner profile on ACFE.com.

Education and Training Don't Stop After Earning the CFE Credential

MEMBER PROFILE

Joseph Agins, CFE
Director, Ethics & Compliance Investigations
Apollo Group

As the director of the Apollo Group's Ethics and Compliance Investigations department, Joseph Agins, CFE, has witnessed first-hand how the economy's decline has affected the instances of fraud in the workplace. He has seen the extreme measures to which some will go to commit fraud, only to end up with a little bit of extra money and a slew of problems. Although, as the number of fraudulent crimes rise, the education and training that Agins receives from the ACFE and other entities has helped him to remain ahead of the curve and move up in the anti-fraud field.

Describe your job function (a day in the life of):
I support and report directly to Apollo's Chief Ethics & Compliance Officer. My primary role is the day-to-day management of the investigative staff and the investigative activities within the company. I provide oversight for the design and execution of all investigations that arise throughout Apollo and our subsidiaries such as the University of Phoenix. My team also manages our Apollo Ethics Helpline and we are also responsible for the overall trending and analysis of all internal investigations and the regular reporting of such information to Apollo Senior Management and/or the Board of Directors.

What made you decide to become a Certified Fraud Examiner (CFE)?
About eight years ago a former colleague of mine turned me on to the ACFE and the CFE credential. This person was someone I had a great deal of respect for due to her expertise and length of time in the field. She was also very passionate about the anti-fraud profession. I knew that joining the ACFE and obtaining the CFE credential was something I seriously needed to consider if I wanted to continue advancing in the anti-fraud field. I eventually joined the ACFE, became involved in the local chapter and ultimately earned the CFE credential (although it took me a while). I could not be more pleased with my decision to join this association and earn this credential. My only regret is that I did not do it sooner.

Read the full profile, here, in the ACFE's new Career Center.