Data breaches and identity theft continue to impact both businesses and consumers significantly. This year alone (as of November 2, 2018), there have been 1,027 data breaches which exposed over 57,667,911 million records. The Federal Trade Commission (FTC) also reported in their March 2018 Consumer Sentinel Network Data Book that they received 1.1 million reports of fraud and 371,000 reports of identity theft in 2017.Read More
As I sat in the taxi in Jackson, Mississippi, waiting for the cab driver to “call in” my credit card because he had no credit card machine or app on his flip phone, I cringed. Just four days prior, I was teaching an ACFE webinar on travel fraud and here I was, hamstrung by an antiquated process that put my credit card at risk.Read More
Bruce Dubinsky, CFE, MsT, CPA, CVA
Managing Director, Duff & Phelps, LLC
It’s no surprise that companies have fraud on their mind these days. As of May, a Verizon report revealed that 6 million data breaches in businesses worldwide had already occurred in 2016. In response, steps have been taken by organizations to protect themselves from outside hacker threats — but this might not be enough. Unbeknownst to many, the bigger danger to these companies and their customers’ data arises from those who are trusted the most: 50 percent of all security incidents are caused by people inside an organization. According to the 2016 ACFE Report to the Nations on Occupational Fraud and Abuse, a typical organization loses an estimated 5 percent of revenue a year as a result of fraud.
The onset of International Fraud Awareness Week, November 13-19, provides a compelling opportunity to discuss the dangers and prevention methods of insider fraud.
We can start with the understanding that learning that your company’s confidential data was stolen, not by a hacker, but by an employee, is a catastrophic scenario that no organization wants to face. Although sometimes these data breaches are unintentional — perpetrated by careless employees — in most circumstances, they are the result of malicious intent. Oftentimes, personally identifiable information (PII) is stolen to be sold on the black market or used to receive social security benefits, open new credit card accounts or to apply for insurance benefits.
The ACFE report finds that a perpetrators’ level of authority is directly related to the magnitude of the fraud, as the losses incurred from the scheme by an owner or executive (about $703,000) are more than four times the median loss by managers (about $173,000) and nearly 11 times as much as the loss caused by rank-and-file employees (about $65,000).
Companies can combat insider fraud by developing safety measures that emphasize a team approach, through which all areas of the organization or agency work together to identify threats and prevent them from escalating into significant losses. The Report to the Nations found that when organizations adopt and encourage an “if you see something, say something” approach, they can mitigate losses by up to 54 percent. In addition, insider fraud can be detected up to 50 percent faster.
Consistent with this approach, the most common detection method in the ACFE study was from employee tips (39.1 percent of cases). Organizations that had reporting hotlines were also much more likely to detect fraud through these tips than organizations without a reporting outlet (47.3 percent compared to 28.2 percent, respectively). Additionally, when fraud was uncovered through methods such as surveillance and monitoring or account reconciliation, the loss duration of schemes was lower than when the schemes were detected through passive methods, such as notification by police or by accidental discovery. Many agencies also had success with professionally-manned hotlines for whistleblowers.
There are valuable resources available to help your company take the necessary steps to prevent insider fraud. The LexisNexis® Fraud Defense Network, of which I am a board member, provides resources such as the Identity Fraud Protection Playbook and technology for cross-industry fraud prevention. Take the quiz to see how your fraud prevention efforts measure up to the competition and collect valuable insights on preparing for this significant threat.
You can find more free resources to spread fraud awareness, like social media badges, infographics and videos, at FraudWeek.com.
Robert K. Minniti, CFE, CPA, CVA, CFF
On July 7, King5.com reported that King County officials entered two charges of felony identity theft against Gary Wayne Bogle. According to Washington man charged with felony ID theft, by Danielle Leigh, Bogle used his brother's identity to obtain free health care and attempted to avoid a criminal record in his own name. His brother ended up with false convictions and a destroyed credit because of unpaid hospital bills fraudulently entered under his name.
Financial identity theft occurs when someone misappropriates your personal information to open new accounts, or uses your existing bank or credit accounts to make purchases. The above case shows a newer type of identity theft — criminal identity theft — that's spreading across the country and can be even more damaging than having a criminal destroy your credit rating.
Historically, criminal identity theft meant a criminal would obtain a driver's license or state identification card using the victim's information, including their photo. The criminal would provide this identification to police officers when they were pulled over for a traffic stop or while being arrested for a crime. They'd sign for the ticket and then miss the court hearing. Or they'd be arraigned and released pending trial and then miss the trial. Because no one appeared in court, the judge would issue a bench warrant for the arrest of the victim, whose stolen personal information was used by the actual criminal.
Often the victims of this type of identity theft find out about the crime when they're arrested or terminated from their job because of an outstanding warrant. They also might struggle to find employment because some companies conduct pre-employment background checks on job applicants. Take, for example, aCalifornia woman who was detained six times by law enforcement, arrested four times, spent 20 days in jail on no-bail warrants and even had her children removed from her care by child protective services — all because she was a victim of criminal identity theft.
Read the full article, and find out tips for protecting yourself from criminal identity theft, at Fraud-Magazine.com.